{"id":35389,"date":"2025-06-10T12:18:28","date_gmt":"2025-06-10T10:18:28","guid":{"rendered":"https:\/\/wordpress.hc-develop.kub.hellocare.net\/?post_type=help-patient&p=35389"},"modified":"2025-06-18T11:25:08","modified_gmt":"2025-06-18T09:25:08","slug":"modifier-ou-reinitialiser-mon-mot-de-passe","status":"publish","type":"help-patient","link":"https:\/\/www.hellocare.com\/blog\/help-patient\/mon-compte-hellocare\/modifier-ou-reinitialiser-mon-mot-de-passe\/","title":{"rendered":"Cr\u00e9er mon compte"},"content":{"rendered":"\n

Cr\u00e9er un compte Hellocare est la premi\u00e8re \u00e9tape pour acc\u00e9der \u00e0 notre service de consultation vid\u00e9o. Vous pourrez ainsi b\u00e9n\u00e9ficier d\u2019un accompagnement rapide et personnalis\u00e9, quelle que soit votre situation : jeune actif souhaitant gagner du temps, parent d\u00e9bord\u00e9 g\u00e9rant la sant\u00e9 de sa famille, ou senior d\u00e9sireux de simplifier ses d\u00e9placements.<\/p>\n\n\n\n

1. Depuis le site Hellocare<\/h3>\n\n\n\n
    \n
  1. Ouvrir le site<\/strong>
    Rendez-vous sur Hellocare – Consultation m\u00e9dicale en ligne<\/a>.
    (Pour profiter d\u2019une exp\u00e9rience fluide, nous recommandons Google Chrome ou Mozilla Firefox.)<\/em><\/li>\n\n\n\n
  2. Cliquer sur \u201cJe suis patient\u201d<\/strong>
    Sur la page d\u2019accueil, rep\u00e9rez la zone \u00e0 droite de l\u2019\u00e9cran et s\u00e9lectionnez \u201cJe suis patient\u201d<\/strong>.<\/li>\n\n\n\n
  3. Remplir les informations personnelles<\/strong>
    Indiquez votre civilit\u00e9, votre pr\u00e9nom, votre nom, votre date de naissance, etc., puis cliquez sur \u201cRejoindre Hellocare\u201d<\/strong>.<\/li>\n\n\n\n
  4. D\u00e9finir vos identifiants<\/strong>
    Saisissez votre adresse email et choisissez un mot de passe d\u2019au moins 8 caract\u00e8res.<\/li>\n\n\n\n
  5. Accepter les conditions<\/strong>
    Prenez le temps de lire et d\u2019accepter la notice d\u2019utilisation de la consultation vid\u00e9o ainsi que les conditions g\u00e9n\u00e9rales d\u2019utilisation.<\/li>\n\n\n\n
  6. Ajouter votre num\u00e9ro de t\u00e9l\u00e9phone<\/strong>
    Renseignez votre num\u00e9ro pour finaliser la cr\u00e9ation de votre compte.<\/li>\n<\/ol>\n\n\n\n

    Et voil\u00e0, vous avez d\u00e9sormais acc\u00e8s \u00e0 l\u2019ensemble de nos services en ligne\u202f!<\/em> \"confetti<\/p>\n\n\n\n

    2. Depuis l\u2019application mobile Hellocare<\/h3>\n\n\n\n
      \n
    1. T\u00e9l\u00e9charger et ouvrir l\u2019application<\/strong>
      L\u2019application Hellocare est disponible sur iOS<\/strong> et Android<\/strong>. Installez-la puis lancez-la depuis votre smartphone ou tablette.<\/li>\n\n\n\n
    2. Cr\u00e9er votre compte<\/strong>
      Appuyez sur \u201cCr\u00e9er mon compte\u201d<\/strong>.<\/li>\n\n\n\n
    3. Renseigner vos informations personnelles<\/strong>
      Indiquez votre civilit\u00e9, votre pr\u00e9nom, votre nom, votre date de naissance et votre pays de r\u00e9sidence.<\/li>\n\n\n\n
    4. D\u00e9finir vos identifiants<\/strong>
      Entrez votre adresse email et cr\u00e9ez un mot de passe d\u2019au moins 8 caract\u00e8res.<\/li>\n\n\n\n
    5. Accepter les conditions<\/strong>
      Lisez et approuvez la notice d\u2019utilisation de la consultation vid\u00e9o ainsi que les conditions g\u00e9n\u00e9rales d\u2019utilisation.<\/li>\n\n\n\n
    6. Ajouter votre num\u00e9ro de t\u00e9l\u00e9phone<\/strong>
      Renseignez votre num\u00e9ro afin de finaliser l\u2019inscription et de recevoir vos notifications (rappels de rendez-vous, informations importantes, etc.).<\/li>\n<\/ol>\n\n\n\n
      \n

      Bon \u00e0 savoir<\/strong> : Que vous soyez un jeune adulte habitu\u00e9 aux applications mobiles, un parent souvent en d\u00e9placement ou un senior adepte des nouvelles technologies, l\u2019application Hellocare s\u2019adapte \u00e0 vos besoins et vous permet de consulter facilement depuis chez vous ou en d\u00e9placement.<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"

      Cr\u00e9er un compte Hellocare est la premi\u00e8re \u00e9tape pour acc\u00e9der \u00e0 notre service de consultation vid\u00e9o. Vous pourrez<\/p>\n","protected":false},"featured_media":0,"parent":35386,"menu_order":0,"template":"","categories":[],"tags":[],"class_list":["post-35389","help-patient","type-help-patient","status-publish","hentry"],"acf":[],"yoast_head":"\nCr\u00e9er mon compte | Hellocare<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hellocare.com\/blog\/help-patient\/mon-compte-hellocare\/modifier-ou-reinitialiser-mon-mot-de-passe\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cr\u00e9er mon compte\" \/>\n<meta property=\"og:description\" content=\"Cr\u00e9er un compte Hellocare est la premi\u00e8re \u00e9tape pour acc\u00e9der \u00e0 notre service de consultation vid\u00e9o. 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