{"id":35553,"date":"2025-06-11T11:39:13","date_gmt":"2025-06-11T09:39:13","guid":{"rendered":"https:\/\/wordpress.hc-develop.kub.hellocare.net\/?post_type=help-patient&#038;p=35553"},"modified":"2026-01-28T12:29:33","modified_gmt":"2026-01-28T11:29:33","slug":"tarifs","status":"publish","type":"help-patient","link":"https:\/\/www.hellocare.com\/blog\/help-patient\/paiement-et-remboursement\/tarifs\/","title":{"rendered":"Tarifs"},"content":{"rendered":"\n<p><strong>Frais de service Hellocare<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Frais de service (3\u202f\u20ac\u202fTTC)<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Ces frais s\u2019appliquent \u00e0 <strong>chaque rendez-vous en t\u00e9l\u00e9consultation<\/strong>, que la demande vienne de vous ou du praticien. Ils couvrent l\u2019entretien et l\u2019am\u00e9lioration de la plateforme Hellocare pour vous offrir une exp\u00e9rience fluide et s\u00e9curis\u00e9e.<br><strong>Frais de mise en relation rapide (3\u202f\u20ac\u202fTTC)<\/strong> :<\/p>\n\n\n\n<p>Ils s\u2019ajoutent uniquement si vous choisissez une <strong>consultation vid\u00e9o dans l\u2019heure<\/strong>. Cette option vous permet d\u2019obtenir un rendez-vous plus rapidement, notamment pour des besoins qui ne rel\u00e8vent pas de l\u2019urgence vitale, mais qui n\u00e9cessitent un avis m\u00e9dical rapide.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Bon \u00e0 savoir : <\/strong>Ces frais ne sont <strong>pas pris en charge<\/strong> par l\u2019Assurance Maladie. Ils viennent s\u2019ajouter aux honoraires m\u00e9dicaux, qui, eux, peuvent \u00eatre partiellement ou totalement rembours\u00e9s selon votre r\u00e9gime d\u2019Assurance Maladie et les garanties de votre mutuelle.<\/p>\n<\/blockquote>\n\n\n\n<p><br><strong>Tarification sp\u00e9ciale (soir\u00e9e, week-end et jours f\u00e9ri\u00e9s)<\/strong><\/p>\n\n\n\n<p>Si vous r\u00e9servez une consultation avec un praticien de secteur 1 ou 2 aux horaires suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Entre 20 h 00 et 8 h 00<\/strong><\/li>\n\n\n\n<li><strong>Samedi<\/strong> de 12 h 00 \u00e0 20 h 00<\/li>\n\n\n\n<li><strong>Dimanche<\/strong> de 8 h 00 \u00e0 20 h 00<\/li>\n\n\n\n<li><strong>Jours f\u00e9ri\u00e9s nationaux<\/strong> (ainsi que le vendredi et le samedi qui les suivent imm\u00e9diatement)<\/li>\n<\/ul>\n\n\n\n<p>une <strong>majoration<\/strong> r\u00e9glementaire est appliqu\u00e9e au tarif de base.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>A savoir<\/strong> : Ces majorations sont fix\u00e9es par l\u2019Assurance Maladie ; elles apparaissent avant la validation du rendez-vous et sont, dans la plupart des cas, rembours\u00e9es au m\u00eame titre qu\u2019une consultation classique (70 % Assurance Maladie \/ 30 % mutuelle, sauf exceptions pr\u00e9vues par votre contrat).<\/p>\n<\/blockquote>\n\n\n\n<p><strong>Honoraires des praticiens (cumuler plusieurs actes)<\/strong><\/p>\n\n\n\n<p>Les honoraires sont fix\u00e9s conform\u00e9ment aux dispositions de la S\u00e9curit\u00e9 sociale. Chaque praticien indique renseigne son <strong>secteur de convention<\/strong> sur sa fiche Hellocare, afin que vous puissiez conna\u00eetre le cadre tarifaire avant de prendre rendez-vous. Notez qu\u2019en cas de <strong>cumuls d\u2019actes<\/strong> (par exemple, un avis m\u00e9dical suivi d\u2019un geste technique), le tarif peut \u00eatre amen\u00e9 \u00e0 augmenter.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Secteur\u202f1 <\/strong>:<\/li>\n<\/ul>\n\n\n\n<p>Respect des tarifs conventionn\u00e9s, sans d\u00e9passement d\u2019honoraires.<\/p>\n\n\n\n<p>Les tarifs sont pris en charge selon les pourcentages habituels de l\u2019Assurance Maladie et de votre mutuelle.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Secteur\u202f2<\/strong> :<\/li>\n<\/ul>\n\n\n\n<p><strong>Possibilit\u00e9 de d\u00e9passement d\u2019honoraires<\/strong>, factur\u00e9s au-dessus du tarif conventionn\u00e9.<\/p>\n\n\n\n<p>L\u2019Assurance Maladie ne rembourse que la base conventionnelle, mais certaines mutuelles peuvent couvrir tout ou partie de la diff\u00e9rence.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Non conventionn\u00e9 dit \u201cSecteur\u202f3\u201d<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Les praticiens non conventionn\u00e9s <strong>fixent librement leurs tarifs<\/strong>.<\/p>\n\n\n\n<p>Ils <strong>ne sont pas rembours\u00e9s<\/strong> par la CPAM, mais il se peut que certaines mutuelles proposent un remboursement partiel.<\/p>\n\n\n\n<p><strong>R\u00e9gimes et statuts sp\u00e9ciaux (ALD, AME, C2S)<\/strong><\/p>\n\n\n\n<p>Si vous b\u00e9n\u00e9ficiez d\u2019un statut particulier tel que l\u2019Aide M\u00e9dicale d\u2019\u00c9tat (<strong>AME<\/strong>), la Compl\u00e9mentaire Sant\u00e9 Solidaire (<strong>C2S<\/strong>) ou une Affection Longue Dur\u00e9e (<strong>ALD<\/strong>), vous pouvez \u00eatre exon\u00e9r\u00e9 des frais de service Hellocare et n&rsquo;aurez pas \u00e0 avancer les frais de consultation vid\u00e9o.<\/p>\n\n\n\n<p><strong>Comment en b\u00e9n\u00e9ficier ?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lorsque vous prendrez rendez-vous, choisissez votre r\u00e9gime sp\u00e9cial au moment de la r\u00e9servation. <\/li>\n\n\n\n<li>Lors de la t\u00e9l\u00e9consultation, vous pouvez le mentionner directement \u00e0 votre praticien avant qu\u2019il ne cl\u00f4ture la t\u00e9l\u00e9consultation.\u00a0<\/li>\n\n\n\n<li>Votre praticien doit nous faire la demande de remboursement des frais d\u2019utilisation de la plateforme. Si vous nous en faites la demande directement, nous solliciterons le professionnel pour confirmation.\u00a0<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Frais de service Hellocare Ces frais s\u2019appliquent \u00e0 chaque rendez-vous en t\u00e9l\u00e9consultation, que la demande vienne de vous<\/p>\n","protected":false},"featured_media":0,"parent":35371,"menu_order":0,"template":"","categories":[],"tags":[],"class_list":["post-35553","help-patient","type-help-patient","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Tarifs | Hellocare<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hellocare.com\/blog\/help-patient\/paiement-et-remboursement\/tarifs\/\" \/>\n<meta property=\"og:locale\" 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