{"id":35556,"date":"2025-06-11T11:47:36","date_gmt":"2025-06-11T09:47:36","guid":{"rendered":"https:\/\/wordpress.hc-develop.kub.hellocare.net\/?post_type=help-patient&#038;p=35556"},"modified":"2025-06-11T11:48:02","modified_gmt":"2025-06-11T09:48:02","slug":"controle-et-validation-des-professionnels-sur-la-plateforme","status":"publish","type":"help-patient","link":"https:\/\/www.hellocare.com\/blog\/help-patient\/securite-et-confidentialite\/controle-et-validation-des-professionnels-sur-la-plateforme\/","title":{"rendered":"Contr\u00f4le et validation des professionnels sur la plateforme"},"content":{"rendered":"\n<p>Chez Hellocare, votre s\u00e9curit\u00e9 et la qualit\u00e9 des soins sont nos priorit\u00e9s absolues. C\u2019est pourquoi chaque professionnel pr\u00e9sent sur notre plateforme passe par un processus rigoureux de validation afin de garantir son identit\u00e9, ses qualifications et la conformit\u00e9 de sa pratique.<\/p>\n\n\n\n<p>Voici comment nous proc\u00e9dons pour vous assurer un environnement s\u00e9curis\u00e9 et de confiance :<\/p>\n\n\n\n<p><strong>1. V\u00e9rification d&rsquo;identit\u00e9 et des dipl\u00f4mes<\/strong><\/p>\n\n\n\n<p>Chaque professionnel doit fournir plusieurs documents justificatifs obligatoires, incluant :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Justificatif d&rsquo;identit\u00e9<\/strong> pour s&rsquo;assurer que chaque praticien est bien celui qu\u2019il pr\u00e9tend \u00eatre.<\/li>\n\n\n\n<li><strong>Dipl\u00f4me attestant de la sp\u00e9cialit\u00e9<\/strong> pour garantir que chaque professionnel dispose des qualifications n\u00e9cessaires \u00e0 l\u2019exercice de sa sp\u00e9cialit\u00e9.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"2.-Validation-des-informations-professionnelles\">2. Validation des informations professionnelles<\/h4>\n\n\n\n<p>Nous attendons des professionnels des informations sp\u00e9cifiques et v\u00e9rifi\u00e9es pour compl\u00e9ter leur profil sur Hellocare :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Num\u00e9ro RPPS<\/strong> permettant de s\u2019assurer de l&rsquo;inscription officielle du praticien.<\/li>\n\n\n\n<li><strong>Num\u00e9ro SIREN<\/strong> pour les th\u00e9rapeutes, garantissant la l\u00e9galit\u00e9 de leur exercice.<\/li>\n\n\n\n<li><strong>Num\u00e9ro AM ou FINES <\/strong>pour compl\u00e9ter si n\u00e9cessaire la tra\u00e7abilit\u00e9 administrative.<\/li>\n\n\n\n<li><strong>Coordonn\u00e9es d\u2019exercice<\/strong> pour faciliter le suivi et l\u2019identification pr\u00e9cise des lieux de consultations.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"3.-Assurance-et-responsabilit\u00e9-professionnelle\">3. Assurance et responsabilit\u00e9 professionnelle<\/h4>\n\n\n\n<p>Chaque praticien doit obligatoirement transmettre une <strong>attestation d\u2019assurance responsabilit\u00e9 civile professionnelle valide<\/strong> afin d\u2019assurer sa couverture et la v\u00f4tre en cas de n\u00e9cessit\u00e9.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"4.-V\u00e9rification-rigoureuse-par-nos-\u00e9quipes\">4. V\u00e9rification rigoureuse par nos \u00e9quipes<\/h4>\n\n\n\n<p>D\u00e8s r\u00e9ception des documents, notre \u00e9quipe d\u00e9di\u00e9e effectue une v\u00e9rification des informations transmises pour autoriser la prise de rendez-vous avec ces praticiens.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"5.-Profil-transparent-et-clair\">5. Profil transparent et clair<\/h4>\n\n\n\n<p>Ce processus rigoureux de contr\u00f4le et de validation refl\u00e8te notre engagement \u00e0 vous garantir un service s\u00fbr, fiable et de haute qualit\u00e9. Vous pouvez ainsi consulter en toute s\u00e9r\u00e9nit\u00e9, en sachant que chaque professionnel sur Hellocare est soigneusement s\u00e9lectionn\u00e9 et contr\u00f4l\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chez Hellocare, votre s\u00e9curit\u00e9 et la qualit\u00e9 des soins sont nos priorit\u00e9s absolues. C\u2019est pourquoi chaque professionnel pr\u00e9sent<\/p>\n","protected":false},"featured_media":0,"parent":35367,"menu_order":0,"template":"","categories":[],"tags":[],"class_list":["post-35556","help-patient","type-help-patient","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contr\u00f4le et validation des professionnels sur la plateforme | Hellocare<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hellocare.com\/blog\/help-patient\/securite-et-confidentialite\/controle-et-validation-des-professionnels-sur-la-plateforme\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contr\u00f4le et validation des professionnels sur la plateforme\" \/>\n<meta property=\"og:description\" content=\"Chez Hellocare, votre s\u00e9curit\u00e9 et la qualit\u00e9 des soins sont nos priorit\u00e9s absolues. C\u2019est pourquoi chaque professionnel pr\u00e9sent\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hellocare.com\/blog\/help-patient\/securite-et-confidentialite\/controle-et-validation-des-professionnels-sur-la-plateforme\/\" \/>\n<meta property=\"og:site_name\" content=\"Hellocare\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/hellocareapp\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-11T09:48:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2021\/05\/logo_vecto_small.png\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"29\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@hellocareapp\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/help-patient\\\/securite-et-confidentialite\\\/controle-et-validation-des-professionnels-sur-la-plateforme\\\/\",\"url\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/help-patient\\\/securite-et-confidentialite\\\/controle-et-validation-des-professionnels-sur-la-plateforme\\\/\",\"name\":\"Contr\u00f4le et validation des professionnels sur la plateforme | Hellocare\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/#website\"},\"datePublished\":\"2025-06-11T09:47:36+00:00\",\"dateModified\":\"2025-06-11T09:48:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/help-patient\\\/securite-et-confidentialite\\\/controle-et-validation-des-professionnels-sur-la-plateforme\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/help-patient\\\/securite-et-confidentialite\\\/controle-et-validation-des-professionnels-sur-la-plateforme\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/help-patient\\\/securite-et-confidentialite\\\/controle-et-validation-des-professionnels-sur-la-plateforme\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"S\u00e9curit\u00e9 et confidentialit\u00e9\",\"item\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/help-patient\\\/securite-et-confidentialite\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Contr\u00f4le et validation des professionnels sur la plateforme\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/\",\"name\":\"Hellocare\",\"description\":\"T\u00e9l\u00e9consultation et M\u00e9decin en ligne\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/#organization\",\"name\":\"Hellocare\",\"url\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/Logo_hellocare.png\",\"contentUrl\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/Logo_hellocare.png\",\"width\":537,\"height\":431,\"caption\":\"Hellocare\"},\"image\":{\"@id\":\"https:\\\/\\\/www.hellocare.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/hellocareapp\\\/\",\"https:\\\/\\\/x.com\\\/hellocareapp\",\"https:\\\/\\\/www.instagram.com\\\/hellocareapp\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/hellocare---health-care-everywhere\"],\"description\":\"Sur Hellocare vous pouvez consulter des m\u00e9decins g\u00e9n\u00e9ralistes, des sp\u00e9cialistes ou des th\u00e9rapeutes disponibles pour tous, et rapidement !\",\"email\":\"hello@hellocare.com\",\"telephone\":\"04 85 80 00 23\",\"legalName\":\"Hellocare SAS\",\"foundingDate\":\"2016-06-24\",\"vatID\":\"FR68821232121\",\"taxID\":\"82123212100045\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Contr\u00f4le et validation des professionnels sur la plateforme | Hellocare","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.hellocare.com\/blog\/help-patient\/securite-et-confidentialite\/controle-et-validation-des-professionnels-sur-la-plateforme\/","og_locale":"fr_FR","og_type":"article","og_title":"Contr\u00f4le et validation des professionnels sur la plateforme","og_description":"Chez Hellocare, votre s\u00e9curit\u00e9 et la qualit\u00e9 des soins sont nos priorit\u00e9s absolues. C\u2019est pourquoi chaque professionnel pr\u00e9sent","og_url":"https:\/\/www.hellocare.com\/blog\/help-patient\/securite-et-confidentialite\/controle-et-validation-des-professionnels-sur-la-plateforme\/","og_site_name":"Hellocare","article_publisher":"https:\/\/www.facebook.com\/hellocareapp\/","article_modified_time":"2025-06-11T09:48:02+00:00","og_image":[{"width":200,"height":29,"url":"https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2021\/05\/logo_vecto_small.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@hellocareapp","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.hellocare.com\/blog\/help-patient\/securite-et-confidentialite\/controle-et-validation-des-professionnels-sur-la-plateforme\/","url":"https:\/\/www.hellocare.com\/blog\/help-patient\/securite-et-confidentialite\/controle-et-validation-des-professionnels-sur-la-plateforme\/","name":"Contr\u00f4le et validation des professionnels sur la plateforme | Hellocare","isPartOf":{"@id":"https:\/\/www.hellocare.com\/blog\/#website"},"datePublished":"2025-06-11T09:47:36+00:00","dateModified":"2025-06-11T09:48:02+00:00","breadcrumb":{"@id":"https:\/\/www.hellocare.com\/blog\/help-patient\/securite-et-confidentialite\/controle-et-validation-des-professionnels-sur-la-plateforme\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.hellocare.com\/blog\/help-patient\/securite-et-confidentialite\/controle-et-validation-des-professionnels-sur-la-plateforme\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.hellocare.com\/blog\/help-patient\/securite-et-confidentialite\/controle-et-validation-des-professionnels-sur-la-plateforme\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.hellocare.com\/blog\/"},{"@type":"ListItem","position":2,"name":"S\u00e9curit\u00e9 et confidentialit\u00e9","item":"https:\/\/www.hellocare.com\/blog\/help-patient\/securite-et-confidentialite\/"},{"@type":"ListItem","position":3,"name":"Contr\u00f4le et validation des professionnels sur la plateforme"}]},{"@type":"WebSite","@id":"https:\/\/www.hellocare.com\/blog\/#website","url":"https:\/\/www.hellocare.com\/blog\/","name":"Hellocare","description":"T\u00e9l\u00e9consultation et M\u00e9decin en ligne","publisher":{"@id":"https:\/\/www.hellocare.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.hellocare.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.hellocare.com\/blog\/#organization","name":"Hellocare","url":"https:\/\/www.hellocare.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.hellocare.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2020\/04\/Logo_hellocare.png","contentUrl":"https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2020\/04\/Logo_hellocare.png","width":537,"height":431,"caption":"Hellocare"},"image":{"@id":"https:\/\/www.hellocare.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/hellocareapp\/","https:\/\/x.com\/hellocareapp","https:\/\/www.instagram.com\/hellocareapp","https:\/\/www.linkedin.com\/company\/hellocare---health-care-everywhere"],"description":"Sur Hellocare vous pouvez consulter des m\u00e9decins g\u00e9n\u00e9ralistes, des sp\u00e9cialistes ou des th\u00e9rapeutes disponibles pour tous, et rapidement !","email":"hello@hellocare.com","telephone":"04 85 80 00 23","legalName":"Hellocare SAS","foundingDate":"2016-06-24","vatID":"FR68821232121","taxID":"82123212100045"}]}},"_links":{"self":[{"href":"https:\/\/www.hellocare.com\/blog\/wp-json\/wp\/v2\/help-patient\/35556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hellocare.com\/blog\/wp-json\/wp\/v2\/help-patient"}],"about":[{"href":"https:\/\/www.hellocare.com\/blog\/wp-json\/wp\/v2\/types\/help-patient"}],"up":[{"embeddable":true,"href":"https:\/\/www.hellocare.com\/blog\/wp-json\/wp\/v2\/help-patient\/35367"}],"wp:attachment":[{"href":"https:\/\/www.hellocare.com\/blog\/wp-json\/wp\/v2\/media?parent=35556"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hellocare.com\/blog\/wp-json\/wp\/v2\/categories?post=35556"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hellocare.com\/blog\/wp-json\/wp\/v2\/tags?post=35556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}