{"id":23352,"date":"2019-06-20T08:00:51","date_gmt":"2019-06-20T06:00:51","guid":{"rendered":"https:\/\/hellocare.com\/?p=23352"},"modified":"2025-12-05T10:12:47","modified_gmt":"2025-12-05T09:12:47","slug":"remboursement-des-teleconsultations","status":"publish","type":"post","link":"https:\/\/www.hellocare.com\/blog\/remboursement-des-teleconsultations\/","title":{"rendered":"Modalit\u00e9s de remboursement des t\u00e9l\u00e9consultations"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><p><span style=\"font-size: regular;\"><span style=\"font-size: 18px; line-height: 1.6em; letter-spacing: 0px;\"><span class=\"fusion-dropcap dropcap\">A<\/span>pr\u00e8s dix ans d\u2019exp\u00e9rimentation, le\u00a0remboursement des t\u00e9l\u00e9consultations est enfin prise en charge depuis le 15 septembre 2018 par l&rsquo;Assurance Maladie. Pour tous ceux qui disposent d&rsquo;une couverture par la S\u00e9curit\u00e9 Sociale. Les consultations \u00e0 distance sont donc rembours\u00e9es \u00e0 condition de respecter certaines modalit\u00e9s.<\/span><!--more--><\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-max-width:500px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"768\" height=\"512\" alt=\"T\u00e9l\u00e9consultation m\u00e9dicale rembours\u00e9e conditions\" title=\"teleconsultation-medicale-remboursement\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27768%27%20height%3D%27512%27%20viewBox%3D%270%200%20768%20512%27%3E%3Crect%20width%3D%27768%27%20height%3D%27512%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2019\/06\/teleconsultation-medicale-remboursement.jpg\" class=\"lazyload img-responsive wp-image-23762\"\/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-three\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:40;line-height:1.3;\"><h3>Remboursement des t\u00e9l\u00e9consultations avec un m\u00e9decin g\u00e9n\u00e9raliste<\/h3><\/h3><\/div><div class=\"fusion-text fusion-text-2\"><p>La t\u00e9l\u00e9consultation est rembours\u00e9e d\u00e8s que celle ci\u00a0<strong>respecte le parcours de soin. <\/strong>C\u2019est \u00e0 dire si vous consultez \u00e0 distance votre m\u00e9decin traitant ou un sp\u00e9cialiste vers lequel le m\u00e9decin traitant vous aura orient\u00e9 au pr\u00e9alable.<br \/>\nAinsi, si vous consultez votre m\u00e9decin traitant, et \u00e0 condition de l\u2019avoir consult\u00e9 au cours des 12 derniers mois, la prise en charge est effectu\u00e9e. Et vous \u00eates rembours\u00e9. Toutefois,\u00a0<strong>certaines exceptions sont pr\u00e9vues<\/strong>. Le\u00a0remboursement des t\u00e9l\u00e9consultations existe pour les patients de moins de 16 ans, aux personnes qui n\u2019ont pas d\u00e9clar\u00e9 de m\u00e9decin traitant. Ou quand le m\u00e9decin attitr\u00e9 n\u2019est pas disponible ou accessible.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\"><blockquote>\n<p style=\"text-align: center;\"><strong><span style=\"font-size: large;\"><a href=\"https:\/\/www.hellocare.com\/medecin-generaliste\" rel=\"noopener noreferrer\"> Prendre RDV pour une t\u00e9l\u00e9consultation d\u00e8s maintenant !<i class=\"fas fa-video\"><\/i> <\/a> <\/span><\/strong><\/p>\n<\/blockquote>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:40;line-height:1.3;\"><h3>Remboursement des t\u00e9l\u00e9consultations avec un sp\u00e9cialiste<\/h3><\/h3><\/div><div class=\"fusion-text fusion-text-4\"><p>Si vous consultez un sp\u00e9cialiste, la t\u00e9l\u00e9consultation est prise en charge par la s\u00e9curit\u00e9 sociale dans le cas o\u00f9 votre m\u00e9decin traitant vous a orient\u00e9 vers le sp\u00e9cialiste. Il existe cependant une exception pour le remboursement\u00a0des t\u00e9l\u00e9consultations avec un sp\u00e9cialiste. Ainsi, la prise en charge est effectu\u00e9e\u00a0<strong>pour certaines sp\u00e9cialit\u00e9s m\u00e9dicales. <\/strong>Notamment en gyn\u00e9cologie, ophtalmologie, stomatologie, chirurgie orale ou en chirurgie maxillo-faciale, psychiatrie ou neuropsychiatrie et p\u00e9diatrie.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-three\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:40;line-height:1.3;\"><h3>Facturation et remboursement des t\u00e9l\u00e9consultations<\/h3><\/h3><\/div><div class=\"fusion-text fusion-text-5\"><p>Les remboursement des t\u00e9l\u00e9consultations sont r\u00e9gl\u00e9es par carte bancaire en fin d\u2019appel. Le m\u00e9decin consult\u00e9 fixe librement ses honoraires.<\/p>\n<p>Vous pourrez retrouver la trace de cette\u00a0<strong>facturation<\/strong>\u00a0sous le libell\u00e9 \u00abT\u00e9l\u00e9consultation\u00bb dans votre d\u00e9compte de remboursements, consultable notamment sur votre compte Ameli .<\/p>\n<p>A l\u2019instar d\u2019une consultation classique, le remboursement des t\u00e9l\u00e9consultations par la s\u00e9curit\u00e9 sociale\u00a0est de\u00a0<strong>70%<\/strong>\u00a0(hors d\u00e9passement d\u2019honoraires). Et les\u00a0<strong>30%<\/strong>\u00a0restants sont g\u00e9n\u00e9ralement pris en charge par la compl\u00e9mentaire sant\u00e9.\u00a0<strong>Le tiers payant<\/strong>\u00a0est appliqu\u00e9 dans son int\u00e9gralit\u00e9 pour les patients en affection de longue dur\u00e9e, pour les femmes enceintes. Ainsi que pour les b\u00e9n\u00e9ficiaires de la couverture maladie universelle compl\u00e9mentaire ou de l\u2019aide \u00e0 l\u2019acquisition d\u2019une compl\u00e9mentaire sant\u00e9.<\/p>\n<p>Dans le cas o\u00f9 la t\u00e9l\u00e9consultation n\u2019est pas prise en charge par la s\u00e9curit\u00e9 sociale. Vous pouvez \u00eatre rembours\u00e9.e si vous \u00eates b\u00e9n\u00e9ficiaire d\u2019une assurance compl\u00e9mentaire sant\u00e9 qui a \u00e9tabli un partenariat avec nous. Dans les limites d\u00e9finies par votre contrat (en g\u00e9n\u00e9ral 12 appels par an).\u00a0Pour en savoir plus, n\u2019h\u00e9sitez pas \u00e0 nous contacter via le tchat ou via l\u2019adresse\u00a0<a href=\"mailto:hello@hellocare.com\">hello@hellocare.com<\/a>.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/www.hellocare.com\/jesuispatient\/\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/www.hellocare.com\/medecin-generaliste\" target=\"_blank\" aria-label=\"consulter un medecin en ligne\" rel=\"noopener noreferrer\"><img decoding=\"async\" width=\"300\" height=\"130\" alt=\"consulter un m\u00e9decin en video\" src=\"https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2020\/10\/CTA-consulter-medecin-en-ligne.jpg\" data-orig-src=\"https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2020\/10\/CTA-consulter-medecin-en-ligne.jpg\" class=\"lazyload img-responsive wp-image-27774\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27768%27%20height%3D%27334%27%20viewBox%3D%270%200%20768%20334%27%3E%3Crect%20width%3D%27768%27%20height%3D%27334%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2020\/10\/CTA-consulter-medecin-en-ligne-200x87.jpg 200w, https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2020\/10\/CTA-consulter-medecin-en-ligne-400x174.jpg 400w, https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2020\/10\/CTA-consulter-medecin-en-ligne-600x261.jpg 600w, https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2020\/10\/CTA-consulter-medecin-en-ligne.jpg 768w, https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2020\/10\/CTA-consulter-medecin-en-ligne-800x348.jpg 800w, https:\/\/www.hellocare.com\/blog\/wp-content\/uploads\/2020\/10\/CTA-consulter-medecin-en-ligne-1200x522.jpg 1200w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1000px) 100vw, 300px\" \/><\/a><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>pr\u00e8s dix ans d\u2019exp\u00e9rimentation, le\u00a0remboursement des t\u00e9l\u00e9consultations est enfin prise en charge depuis le 15 septembre 2018 par<\/p>\n","protected":false},"author":28,"featured_media":23762,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[650],"tags":[],"class_list":["post-23352","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-teleconsultation-e-sante"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Remboursement des t\u00e9l\u00e9consultations : modalit\u00e9s de la prise en charge<\/title>\n<meta name=\"description\" content=\"La t\u00e9l\u00e9consultation est prise en charge quand le parcours de soin est respect\u00e9. 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